MS-102: Microsoft 365 Administrator
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MS-102: Microsoft 365 Administration: Master Security, Compliance, and Tenant Management
In this course, you’ll master key Microsoft 365 admin skills, including tenant management, identity synchronization, and security & compliance. Learn to configure your Microsoft 365 tenant, manage user accounts, and handle enterprise deployments.
Dive into Azure Active Directory for identity synchronization and password management. Explore Microsoft 365’s security features, including threat protection, Microsoft Secure Score, and Defender tools.
By the end, you’ll be equipped to manage and secure Microsoft 365 environments with confidence.
Course : MS-102: Microsoft 365 Administrator
Level : Intermediate
Type : Instructor led Live online or Classroom
Duration : 5 days
Labs : Included
Practice Test : Included
This course is ideal for IT professionals, system administrators, and security managers looking to deepen their expertise in Microsoft 365 administration.
Basic understanding of IT concepts and cloud services is recommended.
Familiarity with Microsoft 365 or any administrative experience with Microsoft products will help but is not mandatory.
How to configure and manage a Microsoft 365 tenant, including user accounts, licenses, and security groups.
Techniques for syncing identities using Azure Active Directory and managing password policies.
Security strategies using tools like Microsoft Secure Score, Defender for Endpoint, and Exchange Online Protection.
Key compliance management practices, including data governance, retention, and implementing DLP policies.
Instructor-led Virtual online live Training.
Weekend Classes
Evening Classes
Weekdays Classes
Course Outline
Module 1: Configure your Microsoft 365 experience
Explore your Microsoft 365 cloud environment
Configure your Microsoft 365 organizational profile
Manage your tenant subscriptions in Microsoft 365
Integrate Microsoft 365 with customer engagement apps
Configure tenant-level sharing settings for SharePoint and OneDrive
Configure tenant-level settings for Microsoft Teams
Enable Unified Audit Logging in Microsoft 365
Complete your tenant configuration in Microsoft 365
Module 2: Manage users, licenses, guests, and contacts in Microsoft 365
Determine the user identity model for your organization
Create user accounts in Microsoft 365
Manage user account settings in Microsoft 365
Manage user licenses in Microsoft 365
Recover deleted user accounts in Microsoft 365
Perform bulk user maintenance in Microsoft Entra ID
Create and manage guest users using B2B collaboration
Collaborate with guests in a SharePoint site
Create and manage contacts
Module 3: Manage groups in Microsoft 365
Examine groups in Microsoft 365
Create and manage groups in Microsoft 365
Create dynamic groups using Microsoft Entra rule builder
Create a Microsoft 365 group naming policy
Create groups in Exchange Online and SharePoint Online
Module 4: Add a custom domain in Microsoft 365
Plan a custom domain for your Microsoft 365 deployment
Plan the DNS zones for a custom domain
Plan the DNS record requirements for a custom domain
Create a custom domain in Microsoft 365
Module 5: Configure client connectivity to Microsoft 365
Examine how automatic client configuration works
Explore the DNS records required for client configuration
Configure Outlook clients
Troubleshoot client connectivity
Module 6: Configure administrative roles in Microsoft 365
Explore the Microsoft 365 permission model
Explore the Microsoft 365 admin roles
Assign admin roles to users in Microsoft 365
Delegate admin roles to partners
Manage permissions using administrative units in Microsoft Entra ID
Elevate privileges using Microsoft Entra Privileged Identity Management
Examine best practices when configuring administrative roles
Module 7: Configure administrative roles in Microsoft 365
Monitor the health of your Microsoft 365 services
Monitor tenant health using Microsoft 365 Adoption Score
Monitor tenant health using Microsoft 365 usage analytics
Implement Microsoft 365 Network Connectivity Assessments and Insights
Implement Microsoft 365 Backup (Preview)
Develop an incident response plan
Request assistance from Microsoft
Module 8: Deploy Microsoft 365 Apps for enterprise
Explore Microsoft 365 Apps for enterprise functionality
Complete a self-service installation of Microsoft 365 Apps for enterprise
Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
Deploy Microsoft 365 Apps for enterprise from the cloud
Deploy Microsoft 365 Apps for enterprise from a local source
Manage updates to Microsoft 365 Apps for enterprise
Explore the update channels for Microsoft 365 Apps for enterprise
Manage your cloud apps using the Microsoft 365 Apps admin center
Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights
Examine the analytical features of Microsoft Viva Insights
Explore Personal insights
Explore Team insights
Explore Organization insights
Explore Advanced insights
Module 10: Explore identity synchronization
Examine identity models for Microsoft 365
Examine authentication options for the hybrid identity model
Explore directory synchronization
Module 11: Prepare for identity synchronization to Microsoft 365
Plan your Microsoft Entra ID deployment
Prepare for directory synchronization
Choose your directory synchronization tool
Plan for directory synchronization using Entra Connect Sync
Plan for directory synchronization using Microsoft Entra Cloud Sync
Module 12: Implement directory synchronization tools
Configure Microsoft Entra Connect Sync prerequisites
Configure Microsoft Entra Connect Sync
Monitor synchronization services using Entra Connect Health
Configure Microsoft Entra Cloud Sync prerequisites
Configure Microsoft Entra Cloud Sync
Module 13: Manage synchronized identities
Manage users with directory synchronization
Manage groups with directory synchronization
Maintain directory synchronization using Microsoft Entra Connect Sync security groups
Configure object filters for directory synchronization
Explore Microsoft Identity Manager
Troubleshoot directory synchronization
Module 14: Manage secure user access in Microsoft 365
Examine the identity and access tools used in Microsoft 365
Manage user passwords
Implement Conditional Access policies
Enable pass-through authentication
Implement multifactor authentication
Enable passwordless sign-in with Microsoft Authenticator
Explore self-service password management
Explore Windows Hello for Business
Implement Microsoft Entra Smart Lockout
Explore Security Defaults in Microsoft Entra ID
Investigate authentication issues using sign-in logs
Module 15: Examine threat vectors and data breaches
Explore today's work and threat landscape
Examine how phishing retrieves sensitive information
Examine how spoofing deceives users, compromises data security
Compare spam and malware
Examine account breaches
Examine elevation of privilege attacks
Examine how data exfiltration moves data out of your tenant
Examine how attackers delete data from your tenant
Examine how data spillage exposes data outside your tenant
Examine other types of attacks
Module 16: Explore the Zero Trust security model
Examine the principles and components of the Zero Trust model
Plan for a Zero Trust security model in your organization
Examine Microsoft's strategy for Zero Trust networking
Adopt a Zero Trust approach
Module 17: Explore security solutions in Microsoft Defender XDR
Enhance Exchange Online Protection with Microsoft Defender for Office 365
Protect your organization's identities using Microsoft Defender for Identity
Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
Protect against cyber attacks using Microsoft 365 Threat Intelligence
Provide insight into suspicious activity using Microsoft Defender for Cloud App Security
Review the security reports in Microsoft Defender XDR
Module 18: Examine Microsoft Secure Score
Explore Microsoft Secure Score
Assess your security posture with Microsoft Secure Score
Improve your secure score
Track your Microsoft Secure Score history and meet your goals
Module 19: Examine Privileged Identity Management in Microsoft Entra ID
Explore Privileged Identity Management in Microsoft Entra ID
Configure Privileged Identity Management
Audit Privileged Identity Management
Module 20: Examine Microsoft Entra ID Protection
Explore Microsoft Entra ID Protection
Enable the default protection policies in Microsoft Entra ID Protection
Explore the vulnerabilities and risk events detected by Microsoft Entra ID Protection
Plan your identity investigation
Module 21: Examine email protection in Microsoft 365
Examine the anti-malware pipeline
Detect messages with spam or malware using Zero-hour auto purge
Explore anti-spoofing protection provided by Exchange Online Protection
Explore other anti-spoofing protection
Examine outbound spam filtering
Module 22: Enhance your email protection using Microsoft Defender for Office 365
Examine the anti-malware pipeline
Detect messages with spam or malware using Zero-hour auto purge
Explore anti-spoofing protection provided by Exchange Online Protection
Explore other anti-spoofing protection
Examine outbound spam filtering
Module 23: Manage Safe Attachments
Protect users from malicious attachments by using Safe Attachments
Create Safe Attachment policies using Defender for Office 365
Create Safe Attachments policies using PowerShell
Modify an existing Safe Attachments policy
Create a transport rule to bypass a Safe Attachments policy
Examine the end-user experience with Safe Attachments
Module 24: Manage Safe Links
Protect users from malicious URLs by using Safe Links
Create Safe Links policies using Microsoft Defender XDR
Create Safe Links policies using PowerShell
Modify an existing Safe Links policy
Create a transport rule to bypass a Safe Links policy
Examine the end-user experience with Safe Links
Module 25: Explore threat intelligence in Microsoft Defender XDR
Explore Microsoft Intelligent Security Graph
Explore alert policies in Microsoft 365
Run automated investigations and responses
Explore threat hunting with Microsoft Threat Protection
Explore advanced threat hunting in Microsoft Defender XDR
Explore threat analytics in Microsoft 365
Identify threat issues using Microsoft Defender reports
Module 26: Implement app protection by using Microsoft Defender for Cloud Apps
Explore Microsoft Defender Cloud Apps
Deploy Microsoft Defender for Cloud Apps
Configure file policies in Microsoft Defender for Cloud Apps
Manage and respond to alerts in Microsoft Defender for Cloud Apps
Configure Cloud Discovery in Microsoft Defender for Cloud Apps
Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps
Module 27: Implement endpoint protection by using Microsoft Defender for Endpoint
Explore Microsoft Defender for Endpoint
Configure Microsoft Defender for Endpoint in Microsoft Intune
Onboard devices in Microsoft Defender for Endpoint
Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
Manage device discovery and vulnerability assessment
Reduce your threat and vulnerability exposure
Module 28: Implement threat protection by using Microsoft Defender for Office 365
Explore the Microsoft Defender for Office 365 protection stack
Examine the security policies and rules used in Microsoft Defender for Office 365
Investigate security attacks by using Threat Explorer
Identify cybersecurity issues by using Threat Trackers
Prepare for attacks with Attack simulation training
Module 29: Examine data governance solutions in Microsoft Purview
Explore data governance and compliance in Microsoft Purview
Protect sensitive data with Microsoft Purview Information Protection
Govern organizational data using Purview Data Lifecycle Management
Minimize internal risks with Purview Insider Risk Management
Explore Microsoft Purview eDiscovery solutions
Module 30: Explore archiving and records management in Microsoft 365
Explore archive mailboxes in Microsoft 365
Enable archive mailboxes in Microsoft 365
Explore Microsoft Purview Records Management
Implement Microsoft Purview Records Management
Restore deleted data in Exchange Online
Restore deleted data in SharePoint Online
Module 31: Explore retention in Microsoft 365
Explore retention by using retention policies and retention labels
Compare capabilities in retention policies and retention labels
Define the scope of a retention policy
Examine the principles of retention
Implement retention policies, retention labels, and eDiscovery holds
Restrict retention changes by using Preservation Lock
Module 32: Explore Microsoft Purview Message Encryption
Examine Microsoft Purview Message Encryption
Configure Microsoft Purview Message Encryption
Define mail flow rules to encrypt email messages
Add organizational branding to encrypted email messages
Explore Microsoft Purview Advanced Message Encryption
Module 33: Explore compliance in Microsoft 365
Plan for security and compliance in Microsoft 365
Plan your beginning compliance tasks in Microsoft Purview
Manage your compliance requirements with Compliance Manager
Examine the Compliance Manager dashboard
Analyze the Microsoft Compliance score
Module 34: Implement Microsoft Purview Insider Risk Management
Explore insider risk management
Plan for insider risk management
Explore insider risk management policies
Create insider risk management policies
Investigate insider risk management activities and alerts
Explore insider risk management cases
Module 35: Implement Microsoft Purview Information Barriers
Explore Microsoft Purview Information Barriers
Configure information barriers in Microsoft Purview
Examine information barriers in Microsoft Teams
Examine information barriers in OneDrive
Examine information barriers in SharePoint
Module 36: Explore Microsoft Purview Data Loss Prevention
Examine data loss prevention for workloads
Examine DLP policies
Explore Endpoint data loss prevention
Explore adaptive protection in Microsoft Purview
View DLP policy results
Module 37: Implement Microsoft Purview Data Loss Prevention
Plan to implement Microsoft Purview Data Loss Protection
Implement Microsoft Purview's default DLP policies
Design a custom DLP policy
Create a custom DLP policy from a template
Configure email notifications for DLP policies
Configure policy tips for DLP policies
Module 38: Implement data classification of sensitive information
Explore data classification
Implement data classification in Microsoft 365
Explore trainable classifiers
Create and retrain a trainable classifier
View sensitive data using Content explorer and Activity explorer
Detect sensitive information documents using Document Fingerprinting
Module 39: Explore sensitivity labels
Manage data protection using sensitivity labels
Explore what sensitivity labels can do
Determine a sensitivity label's scope
Apply sensitivity labels automatically
Explore sensitivity label policies
Module 40: Implement sensitivity labels
Plan your deployment strategy for sensitivity labels
Enable sensitivity labels for files in SharePoint and OneDrive
Examine the requirements to create a sensitivity label
Create sensitivity labels
Publish sensitivity labels
Remove and delete sensitivity labels
Hands-on Labs
Initialize your Microsoft 365 Tenant
Manage Users and Groups
Add a Custom Domain
Manage roles and role groups
Monitor and Troubleshoot Microsoft 365
Manage a Microsoft 365 Apps for enterprise installation
Prepare for Identity Synchronization
Manage secure user access
PIM Administrator approval
PIM Self-Approval
PIM Teammate Approval Request
Implement a Safe Attachments policy
Implement a Safe Links Policy
Prepare for Alert Policies
Implement Mailbox Permission Alert
Implement SharePoint Permission Alert
Test the Default eDiscovery Alert
Conduct a Spear Phishing attack using Attack Simulation training
Conduct a Drive-by URL attack using Attack Simulation training
Validate alert nofications and simulated attacks
Configure In-place Archiving and Retention Policies
Manage DLP Policies
Test the DLP Policy
Implement Sensitivity labels with Microsoft Purview Information Protection
Best Value offer
Official Courseware
Instructor-led live online / Classroom
Flexible Schedule
Course Completion Certification
US$ 2695
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