MS-102: Microsoft 365 Administrator


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MS-102: Microsoft 365 Administration: Master Security, Compliance, and Tenant Management

In this course, you’ll master key Microsoft 365 admin skills, including tenant management, identity synchronization, and security & compliance. Learn to configure your Microsoft 365 tenant, manage user accounts, and handle enterprise deployments.

Dive into Azure Active Directory for identity synchronization and password management. Explore Microsoft 365’s security features, including threat protection, Microsoft Secure Score, and Defender tools.

By the end, you’ll be equipped to manage and secure Microsoft 365 environments with confidence.

Course Overview
  • Course : MS-102: Microsoft 365 Administrator
  • Level : Intermediate
  • Type : Instructor led Live online or Classroom
  • Duration : 5 days
  • Labs : Included
  • Practice Test : Included
Who should take this course
  • This course is ideal for IT professionals, system administrators, and security managers looking to deepen their expertise in Microsoft 365 administration.
Prerequisites
  • Basic understanding of IT concepts and cloud services is recommended.
  • Familiarity with Microsoft 365 or any administrative experience with Microsoft products will help but is not mandatory.
What you'll learn
  • How to configure and manage a Microsoft 365 tenant, including user accounts, licenses, and security groups.
  • Techniques for syncing identities using Azure Active Directory and managing password policies.
  • Security strategies using tools like Microsoft Secure Score, Defender for Endpoint, and Exchange Online Protection.
  • Key compliance management practices, including data governance, retention, and implementing DLP policies.
Training Mode

Instructor-led Virtual online live Training.

  • Weekend Classes
  • Evening Classes
  • Weekdays Classes

Course Outline


Module 1: Configure your Microsoft 365 experience

  • Explore your Microsoft 365 cloud environment
  • Configure your Microsoft 365 organizational profile
  • Manage your tenant subscriptions in Microsoft 365
  • Integrate Microsoft 365 with customer engagement apps
  • Configure tenant-level sharing settings for SharePoint and OneDrive
  • Configure tenant-level settings for Microsoft Teams
  • Enable Unified Audit Logging in Microsoft 365
  • Complete your tenant configuration in Microsoft 365

Module 2: Manage users, licenses, guests, and contacts in Microsoft 365

  • Determine the user identity model for your organization
  • Create user accounts in Microsoft 365
  • Manage user account settings in Microsoft 365
  • Manage user licenses in Microsoft 365
  • Recover deleted user accounts in Microsoft 365
  • Perform bulk user maintenance in Microsoft Entra ID
  • Create and manage guest users using B2B collaboration
  • Collaborate with guests in a SharePoint site
  • Create and manage contacts

Module 3: Manage groups in Microsoft 365

  • Examine groups in Microsoft 365
  • Create and manage groups in Microsoft 365
  • Create dynamic groups using Microsoft Entra rule builder
  • Create a Microsoft 365 group naming policy
  • Create groups in Exchange Online and SharePoint Online

Module 4: Add a custom domain in Microsoft 365

  • Plan a custom domain for your Microsoft 365 deployment
  • Plan the DNS zones for a custom domain
  • Plan the DNS record requirements for a custom domain
  • Create a custom domain in Microsoft 365

Module 5: Configure client connectivity to Microsoft 365

  • Examine how automatic client configuration works
  • Explore the DNS records required for client configuration
  • Configure Outlook clients
  • Troubleshoot client connectivity

Module 6: Configure administrative roles in Microsoft 365

  • Explore the Microsoft 365 permission model
  • Explore the Microsoft 365 admin roles
  • Assign admin roles to users in Microsoft 365
  • Delegate admin roles to partners
  • Manage permissions using administrative units in Microsoft Entra ID
  • Elevate privileges using Microsoft Entra Privileged Identity Management
  • Examine best practices when configuring administrative roles

Module 7: Configure administrative roles in Microsoft 365

  • Monitor the health of your Microsoft 365 services
  • Monitor tenant health using Microsoft 365 Adoption Score
  • Monitor tenant health using Microsoft 365 usage analytics
  • Implement Microsoft 365 Network Connectivity Assessments and Insights
  • Implement Microsoft 365 Backup (Preview)
  • Develop an incident response plan
  • Request assistance from Microsoft

Module 8: Deploy Microsoft 365 Apps for enterprise

  • Explore Microsoft 365 Apps for enterprise functionality
  • Complete a self-service installation of Microsoft 365 Apps for enterprise
  • Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager
  • Deploy Microsoft 365 Apps for enterprise from the cloud
  • Deploy Microsoft 365 Apps for enterprise from a local source
  • Manage updates to Microsoft 365 Apps for enterprise
  • Explore the update channels for Microsoft 365 Apps for enterprise
  • Manage your cloud apps using the Microsoft 365 Apps admin center

Module 9: Analyze your Microsoft 365 workplace data using Microsoft Viva Insights

  • Examine the analytical features of Microsoft Viva Insights
  • Explore Personal insights
  • Explore Team insights
  • Explore Organization insights
  • Explore Advanced insights

Module 10: Explore identity synchronization

  • Examine identity models for Microsoft 365
  • Examine authentication options for the hybrid identity model
  • Explore directory synchronization

Module 11: Prepare for identity synchronization to Microsoft 365

  • Plan your Microsoft Entra ID deployment
  • Prepare for directory synchronization
  • Choose your directory synchronization tool
  • Plan for directory synchronization using Entra Connect Sync
  • Plan for directory synchronization using Microsoft Entra Cloud Sync

Module 12: Implement directory synchronization tools

  • Configure Microsoft Entra Connect Sync prerequisites
  • Configure Microsoft Entra Connect Sync
  • Monitor synchronization services using Entra Connect Health
  • Configure Microsoft Entra Cloud Sync prerequisites
  • Configure Microsoft Entra Cloud Sync

Module 13: Manage synchronized identities

  • Manage users with directory synchronization
  • Manage groups with directory synchronization
  • Maintain directory synchronization using Microsoft Entra Connect Sync security groups
  • Configure object filters for directory synchronization
  • Explore Microsoft Identity Manager
  • Troubleshoot directory synchronization

Module 14: Manage secure user access in Microsoft 365

  • Examine the identity and access tools used in Microsoft 365
  • Manage user passwords
  • Implement Conditional Access policies
  • Enable pass-through authentication
  • Implement multifactor authentication
  • Enable passwordless sign-in with Microsoft Authenticator
  • Explore self-service password management
  • Explore Windows Hello for Business
  • Implement Microsoft Entra Smart Lockout
  • Explore Security Defaults in Microsoft Entra ID
  • Investigate authentication issues using sign-in logs

Module 15: Examine threat vectors and data breaches

  • Explore today's work and threat landscape
  • Examine how phishing retrieves sensitive information
  • Examine how spoofing deceives users, compromises data security
  • Compare spam and malware
  • Examine account breaches
  • Examine elevation of privilege attacks
  • Examine how data exfiltration moves data out of your tenant
  • Examine how attackers delete data from your tenant
  • Examine how data spillage exposes data outside your tenant
  • Examine other types of attacks

Module 16: Explore the Zero Trust security model

  • Examine the principles and components of the Zero Trust model
  • Plan for a Zero Trust security model in your organization
  • Examine Microsoft's strategy for Zero Trust networking
  • Adopt a Zero Trust approach

Module 17: Explore security solutions in Microsoft Defender XDR

  • Enhance Exchange Online Protection with Microsoft Defender for Office 365
  • Protect your organization's identities using Microsoft Defender for Identity
  • Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint
  • Protect against cyber attacks using Microsoft 365 Threat Intelligence
  • Provide insight into suspicious activity using Microsoft Defender for Cloud App Security
  • Review the security reports in Microsoft Defender XDR

Module 18: Examine Microsoft Secure Score

  • Explore Microsoft Secure Score
  • Assess your security posture with Microsoft Secure Score
  • Improve your secure score
  • Track your Microsoft Secure Score history and meet your goals

Module 19: Examine Privileged Identity Management in Microsoft Entra ID

  • Explore Privileged Identity Management in Microsoft Entra ID
  • Configure Privileged Identity Management
  • Audit Privileged Identity Management

Module 20: Examine Microsoft Entra ID Protection

  • Explore Microsoft Entra ID Protection
  • Enable the default protection policies in Microsoft Entra ID Protection
  • Explore the vulnerabilities and risk events detected by Microsoft Entra ID Protection
  • Plan your identity investigation

Module 21: Examine email protection in Microsoft 365

  • Examine the anti-malware pipeline
  • Detect messages with spam or malware using Zero-hour auto purge
  • Explore anti-spoofing protection provided by Exchange Online Protection
  • Explore other anti-spoofing protection
  • Examine outbound spam filtering

Module 22: Enhance your email protection using Microsoft Defender for Office 365

  • Examine the anti-malware pipeline
  • Detect messages with spam or malware using Zero-hour auto purge
  • Explore anti-spoofing protection provided by Exchange Online Protection
  • Explore other anti-spoofing protection
  • Examine outbound spam filtering

Module 23: Manage Safe Attachments

  • Protect users from malicious attachments by using Safe Attachments
  • Create Safe Attachment policies using Defender for Office 365
  • Create Safe Attachments policies using PowerShell
  • Modify an existing Safe Attachments policy
  • Create a transport rule to bypass a Safe Attachments policy
  • Examine the end-user experience with Safe Attachments

Module 24: Manage Safe Links

  • Protect users from malicious URLs by using Safe Links
  • Create Safe Links policies using Microsoft Defender XDR
  • Create Safe Links policies using PowerShell
  • Modify an existing Safe Links policy
  • Create a transport rule to bypass a Safe Links policy
  • Examine the end-user experience with Safe Links

Module 25: Explore threat intelligence in Microsoft Defender XDR

  • Explore Microsoft Intelligent Security Graph
  • Explore alert policies in Microsoft 365
  • Run automated investigations and responses
  • Explore threat hunting with Microsoft Threat Protection
  • Explore advanced threat hunting in Microsoft Defender XDR
  • Explore threat analytics in Microsoft 365
  • Identify threat issues using Microsoft Defender reports

Module 26: Implement app protection by using Microsoft Defender for Cloud Apps

  • Explore Microsoft Defender Cloud Apps
  • Deploy Microsoft Defender for Cloud Apps
  • Configure file policies in Microsoft Defender for Cloud Apps
  • Manage and respond to alerts in Microsoft Defender for Cloud Apps
  • Configure Cloud Discovery in Microsoft Defender for Cloud Apps
  • Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps

Module 27: Implement endpoint protection by using Microsoft Defender for Endpoint

  • Explore Microsoft Defender for Endpoint
  • Configure Microsoft Defender for Endpoint in Microsoft Intune
  • Onboard devices in Microsoft Defender for Endpoint
  • Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management
  • Manage device discovery and vulnerability assessment
  • Reduce your threat and vulnerability exposure

Module 28: Implement threat protection by using Microsoft Defender for Office 365

  • Explore the Microsoft Defender for Office 365 protection stack
  • Examine the security policies and rules used in Microsoft Defender for Office 365
  • Investigate security attacks by using Threat Explorer
  • Identify cybersecurity issues by using Threat Trackers
  • Prepare for attacks with Attack simulation training

Module 29: Examine data governance solutions in Microsoft Purview

  • Explore data governance and compliance in Microsoft Purview
  • Protect sensitive data with Microsoft Purview Information Protection
  • Govern organizational data using Purview Data Lifecycle Management
  • Minimize internal risks with Purview Insider Risk Management
  • Explore Microsoft Purview eDiscovery solutions

Module 30: Explore archiving and records management in Microsoft 365

  • Explore archive mailboxes in Microsoft 365
  • Enable archive mailboxes in Microsoft 365
  • Explore Microsoft Purview Records Management
  • Implement Microsoft Purview Records Management
  • Restore deleted data in Exchange Online
  • Restore deleted data in SharePoint Online

Module 31: Explore retention in Microsoft 365

  • Explore retention by using retention policies and retention labels
  • Compare capabilities in retention policies and retention labels
  • Define the scope of a retention policy
  • Examine the principles of retention
  • Implement retention policies, retention labels, and eDiscovery holds
  • Restrict retention changes by using Preservation Lock

Module 32: Explore Microsoft Purview Message Encryption

  • Examine Microsoft Purview Message Encryption
  • Configure Microsoft Purview Message Encryption
  • Define mail flow rules to encrypt email messages
  • Add organizational branding to encrypted email messages
  • Explore Microsoft Purview Advanced Message Encryption

Module 33: Explore compliance in Microsoft 365

  • Plan for security and compliance in Microsoft 365
  • Plan your beginning compliance tasks in Microsoft Purview
  • Manage your compliance requirements with Compliance Manager
  • Examine the Compliance Manager dashboard
  • Analyze the Microsoft Compliance score

Module 34: Implement Microsoft Purview Insider Risk Management

  • Explore insider risk management
  • Plan for insider risk management
  • Explore insider risk management policies
  • Create insider risk management policies
  • Investigate insider risk management activities and alerts
  • Explore insider risk management cases

Module 35: Implement Microsoft Purview Information Barriers

  • Explore Microsoft Purview Information Barriers
  • Configure information barriers in Microsoft Purview
  • Examine information barriers in Microsoft Teams
  • Examine information barriers in OneDrive
  • Examine information barriers in SharePoint

Module 36: Explore Microsoft Purview Data Loss Prevention

  • Examine data loss prevention for workloads
  • Examine DLP policies
  • Explore Endpoint data loss prevention
  • Explore adaptive protection in Microsoft Purview
  • View DLP policy results

Module 37: Implement Microsoft Purview Data Loss Prevention

  • Plan to implement Microsoft Purview Data Loss Protection
  • Implement Microsoft Purview's default DLP policies
  • Design a custom DLP policy
  • Create a custom DLP policy from a template
  • Configure email notifications for DLP policies
  • Configure policy tips for DLP policies

Module 38: Implement data classification of sensitive information

  • Explore data classification
  • Implement data classification in Microsoft 365
  • Explore trainable classifiers
  • Create and retrain a trainable classifier
  • View sensitive data using Content explorer and Activity explorer
  • Detect sensitive information documents using Document Fingerprinting

Module 39: Explore sensitivity labels

  • Manage data protection using sensitivity labels
  • Explore what sensitivity labels can do
  • Determine a sensitivity label's scope
  • Apply sensitivity labels automatically
  • Explore sensitivity label policies

Module 40: Implement sensitivity labels

  • Plan your deployment strategy for sensitivity labels
  • Enable sensitivity labels for files in SharePoint and OneDrive
  • Examine the requirements to create a sensitivity label
  • Create sensitivity labels
  • Publish sensitivity labels
  • Remove and delete sensitivity labels

Hands-on Labs

  • Initialize your Microsoft 365 Tenant
  • Manage Users and Groups
  • Add a Custom Domain
  • Manage roles and role groups
  • Monitor and Troubleshoot Microsoft 365
  • Manage a Microsoft 365 Apps for enterprise installation
  • Prepare for Identity Synchronization
  • Manage secure user access
  • PIM Administrator approval
  • PIM Self-Approval
  • PIM Teammate Approval Request
  • Implement a Safe Attachments policy
  • Implement a Safe Links Policy
  • Prepare for Alert Policies
  • Implement Mailbox Permission Alert
  • Implement SharePoint Permission Alert
  • Test the Default eDiscovery Alert
  • Conduct a Spear Phishing attack using Attack Simulation training
  • Conduct a Drive-by URL attack using Attack Simulation training
  • Validate alert nofications and simulated attacks
  • Configure In-place Archiving and Retention Policies
  • Manage DLP Policies
  • Test the DLP Policy
  • Implement Sensitivity labels with Microsoft Purview Information Protection

Best Value offer

  • Official Courseware
  • Instructor-led live online / Classroom
  • Flexible Schedule
  • Course Completion Certification


US$ 2695


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