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Python ProgrammingAB-900: Introduction to Microsoft 365 and AI Administration
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AB-900T00: Introduction to Microsoft 365 and AI Administration is a foundational course designed to help learners confidently step into the world of Microsoft 365 administration and AI-powered productivity.
This course introduces the core Microsoft 365 services—such as Exchange, Teams, SharePoint, and security tools—while also exploring how Microsoft 365 Copilot and AI agents are transforming the way organizations work.
Learners gain a clear understanding of how Microsoft 365 is structured, and how AI capabilities are integrated directly into everyday business tools. This course serves as a strong starting point for anyone preparing for Microsoft 365 fundamentals or AI administration roles.
Course : AB-900T00: Introduction to Microsoft 365 and AI Administration
Level : Beginner
Type : Instructor led Live online or Classroom
Length : 1 day
Labs : Included
Practice Test : Included
Aspiring IT administrators beginning their Microsoft 365 journey
Functional consultants supporting business applications
Technical professionals want to know AI-enabled productivity tools
Help desk or support engineers
Team leads or managers adopting Copilot and agent workflows
Anyone aiming to earn the Microsoft 365 Certified
No advanced technical or previous hands-on admin experience is required
Understand the core Microsoft 365 ecosystem
Navigate security foundations and key administrative controls
Protect and govern data effectively within Microsoft 365
Microsoft 365 Copilot and AI agents are and how they function
Identify opportunities to automate tasks using AI
Basic setup and management for Copilot and Copilot agents
User experience and collaboration in AI-assisted environments
Instructor-led Virtual online live Training.
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Course Outline
Module 1: Explore Microsoft 365 security foundations
Analyze the Zero Trust security model
Implement Zero Trust in Microsoft 365
Examine threat protection and intelligence in Microsoft 365
Explore identity and authentication in Microsoft 365
Manage access and permissions in Microsoft 365
Explore identity and access management in Microsoft Entra
Troubleshoot and monitor identity security
Module assessment
Module 2: Introduction to Microsoft 365 core services and admin controls
Explore the Microsoft 365 ecosystem and core service components
Explore the Microsoft 365 admin center and key admin tools
Examine Microsoft Exchange, Teams, and SharePoint
Establish security, identity, and compliance foundations
Assign admin roles using Role-Based Access Control
Module assessment
Module 3: Protect and govern Microsoft 365 data
Identify and respond to data risks with Microsoft Purview
Examine compliance, AI data discovery, and eDiscoveryw
Explore oversharing and data access governance in SharePoint
Explore data protection in Microsoft 365 Copilot
Module assessment
Module 4: Explore Microsoft 365 Copilot and agents
What are agents?
Compare Microsoft 365 Copilot and agents
Compare Microsoft 365 Copilot licensing models
Plan and deploy Microsoft 365 Copilot and agents
Explore real-world use cases for Copilot and agents
Module assessment
Module 5: Perform basic administrative tasks for Microsoft 365 Copilot
Manage Copilot licenses and pay-as-you-go billing
Monitor and adjust pay-as-you-go Copilot usage
Monitor Microsoft 365 Copilot usage and adoption
Manage and govern Microsoft 365 Copilot prompts
Apply operational best practices for Microsoft 365 Copilot
Module assessment
Module 5: Perform basic administrative tasks for Microsoft 365 Copilot agents
Create a Microsoft 365 Copilot Chat agent - Part 1
Create a Microsoft 365 Copilot Chat agent - Part 2
Create a SharePoint agent
Test and edit your agents
Manage user access and permissions for agents
Examine agent approval and governance
Monitor and manage the agent lifecycle
Module assessment
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Instructor-led live online / Classroom
Flexible Schedule
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