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MS-4019: Transform your everyday business processes with agents

Learn new skills and discover the power of Microsoft Azure with step-by-step guidance.

Workflows using AI agents

Hands-On Learning

Microsoft AI Agents

Instructor-led

Official Courseware

Flexible Schedule

Guaranteed To Run

Learn how to transform everyday business processes with AI‑powered no‑code agents in Microsoft 365 Copilot Chat and SharePoint.

This beginner‑level course shows business users how to create, manage, and share intelligent agents that automate tasks, streamline workflows, and boost productivity without programming experience. Gain practical skills to leverage prebuilt and custom agents embedded in Microsoft 365 applications to optimize collaboration and everyday work.

Course Overview

Course : MS-4019: Transform your everyday business processes with agents

Level : Beginner

Type : Instructor led Live online or Classroom

Duration : 1 day

Labs : Included

Practice Test : Included

Who should take this course

Business users working in Microsoft 365 environments
Citizen developers interested in no‑code AI assistants
Functional consultants adopting Copilot for productivity
Teams leads improving operational efficiency
SharePoint users creating task automation
IT support professionals enabling Copilot features
Analysts seeking AI‑powered workflow tools
Office professionals enhancing teamwork automation

Prerequisites

Basic functional experience with Microsoft 365 services and familiarity with general IT concepts is recommended.

What you'll learn

Understand the role of no‑code agents in Microsoft 365
Explore prebuilt agents for Copilot Chat and SharePoint
Create intelligent agents without coding skills
Manage agents across Microsoft 365 platforms
Configure agent prompts and practical instructions
Test and refine agents for real tasks
Use agents to automate business workflows
Share agents with colleagues and teams
Integrate agents in Microsoft Teams and SharePoint
Boost collaboration with AI‑embedded assistants

Certificate

Not applicable

Training Mode

Instructor-led Virtual online live Training.

Weekend Classes

Evening Classes

Weekdays Classes

Course Outline

Module 1: Get started with no-code agents

What are no-code agents?
Who can create and use no-code agents?
Explore the benefits of using no-code agents
Enhance collaboration using no-code agents
Examine IT governance controls for no-code agents

Module 2: Build and manage a no-code agent

Examine the tools used to create no-code agents
Explore the components of a no-code agent
Create no-code agents in Copilot Chat - Part 1
Create no-code agents in Copilot Chat - Part 2
Create no-code agents in SharePoint
Test and edit no-code agents
Manage no-code agents

Module 3: Use no-code agents in SharePoint

Share a no-code agent with other users
Share a no-code agent in Microsoft Teams
Interact with no-code agents in SharePoint sites
Explore practical no-code agent use cases for business users
Examine how Power Automate no-code flows integrate with SharePoint no-code agents